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Return shipment
For returns within Germany, you can any time fill out the

DHL product return form
,
print out a parcel label and drop the parcel
at the next DHL acceptance point or Packstation.

Please insert "Inv" and your invoice number(s)

Auftragsnummer = invoice number.
Name = your name
Name (Zusatz) = any name addition
Straße* / Hausnummer* = Street, Street number
PLZ* / Ort* = ZIP code / City
Land Deutschland = Country is Germany
 
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Payment options:
  • Credit card
  • IBAN/BIC remittance (EU CH)
  • Direct debit (DE AT)
  • COD (DE)



  • Free shipping within DE for orders from 100 €, for surrounding countries from 500 €, for EU from 1000 €.
     

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